Summary: A simple request to open a rusty padlock in Acton uncovered wider security concerns. Our locksmiths responded quickly, completed the emergency unlock, assessed risks, and returned to upgrade the garage door and locking systems. What began as a small job became a full security improvement over three days.
We received a call from a new customer who heard about us for the first time by performing a Google search for our services. He asked us to help him by opening an old rusty padlock, but upon our arrival at the customer’s location, we discovered that his home was suffering from insufficient security with an old garage door and access gate. You can view both items in the images below.
To perform the initial unlocking service and improve the home’s security measures, we sent two technicians who could help him complete the entire job. We received the call from Acton, one of London’s districts we have the most calls alongside Chiswick. Our locksmiths arrived at the location within 22 minutes and made an inventory of all the items needed to finish the task. They then placed an order and returned the next day to complete the carpentry work and finally, Friday, we helped the customer by installing the new door and locking systems.
Mission: Unlock the padlock of an old garage Emergency: Unlock an annex with an old broken lock that required replacing Lock: Usual old lock exchange Location: Acton, West 3, London, United Kingdom Phone Call date & time: Wednesday, November 15, 2017, 10:30 AM Arrival time: 10:52 PM (~20 minutes) Work time: Initial unlock took approx. 10 minutes, which turned into 3 days of complete door and lock replacement with the help of 2 technicians (more time waiting was required for materials for doors to arrive) View insights by tapping the following images:
FAQs
They arrived within 20–22 minutes of the initial call.
No. The visit revealed poor security, leading to a full door and lock replacement.
The initial unlock took minutes, but the complete job took three days due to materials.
Two qualified technicians handled the unlocking, carpentry, and installation work.
Acton and Chiswick are among the districts from which we receive the most calls.
With strong experience in local service operations and performance-driven digital marketing, I specialize in generating high-quality leads through Google Ads, conversion-focused landing pages, and customer trust strategies. I oversee day-to-day business growth, customer acquisition, call handling processes, and service quality to ensure fast response times and reliable results. My focus is on transparent pricing, professional workmanship, and building a strong reputation in a highly competitive market. I’m passionate about scaling local service businesses through smart systems and measurable performance.